Cancellation, Rebooking, and Deposit Terms
At JC En-Motion, we strive to provide top-tier DJ services for your event. To ensure clarity and professionalism, please review our policies regarding cancellations, rebooking, and deposits:
Deposit Policy
- A non-refundable deposit of $200 of the booking fee is required to secure your event date. This deposit must be paid at the time of booking to confirm your reservation.
- The remaining balance is due no later than 14 days before the event date. If the full payment is not received by this deadline, JC En-Motion reserves the right to cancel your booking, and the deposit will be forfeited.
Cancellation Policy
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Cancellations made more than 30 days prior to the event will result in the forfeiture of the deposit, but no further payments will be required.
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Cancellations made within 30 days of the event will be subject to a cancellation fee of 50% of the total booking amount, including the deposit.
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Cancellations within 14 days of the event will require payment of 100% of the total booking amount.
Rebooking Policy
- If you need to reschedule your event, we will do our best to accommodate your new date, subject to availability. A rebooking request must be made at least 14 days prior to the original event date.
- Rebooking within 14 days of the event is considered a cancellation and will follow the cancellation policy outlined above.
- The non-refundable deposit may be applied toward the new date if rescheduled within 12 months of the original event date.
- Any rebooking request after 12 months of the original booking will be treated as a new booking, and a new deposit will be required.
Force Majeure
- In the event that JC En-Motion is unable to perform due to circumstances beyond our control (e.g., natural disasters, severe weather, government restrictions, etc.), we will work with you to reschedule your event to the earliest available date at no additional cost. If rescheduling is not possible, a refund of all payments, including the deposit, will be issued.
Additional Terms
- Any changes to event details, including the venue or timing, must be communicated in writing at least seven (7) days prior to the event.
- Refunds are not provided for dissatisfaction with services rendered unless a breach of contract can be proven.
By booking with JC En-Motion, you agree to these terms and conditions. Please get in touch with us for any further questions or to discuss your specific needs.